A few weeks ago I found myself in a tizzy over a bad haircut. The only thing it wasn’t my bad haircut it was Sammy’s hair, my dog. No matter how hard throughout the day I tried to ease up on my frustration and disappointment, it kept lingering, like an obnoxious headache that won’t go away.
First of all, let me explain the story. I always schedule Sammy’s haircuts on the same day as mine. (I’m probably the only dog mom who does this) It’s easier to remember. Like me, he has to go every 5 weeks. He has hair that grows like mine, only his more expensive than mine to upkeep. Also, considering my hairdresser and his groomer are on the same side of town, it just makes more sense. Besides, I can run errands if I have to wait on him for any length of time, which is also rare.
Anyway, this particular Friday, Terry was waiting for me to get back home to go eat breakfast. After I’d waited thirty minutes beyond normal, I called and was told he was on the table and would be done in twenty minutes or less. Within about ten minutes, I received a call telling me he was finished.
I immediately went to pick him up. As I was paying and making another appointment, a new gal, abruptly put him in my arms and walked off. Once I got in the car, I phoned Terry to let him know I was on my way home. Less than a minute into our conversation, I began to notice all kinds of things that were wrong with his hair. Immediately, I began naming each one and the list kept growing and I became more irate. Finally, he said, “Well, what are you gonna do about it?”
Without hesitation, I exclaimed, “I’ll call you back in a few minutes.”
Before I lost my nerve, I hurried to dial back the groomer. The first words out of my mouth were, “I know my regular groomer did not groom Sammy today because he looks horrible. I just want you to know how terribly disappointed I am with his haircut and from now on, I need you to make sure that no one else cuts his hair.” I wasn’t absurdly rude or demanding, I was more matter of fact and direct.
I fumed all day long over his hair. I even had to take scissors and even out his crown.
By evening, I was still fuming when I took dinner to Terry. As we talked, I had to ask the question, “Why am I so bothered and upset over a dogs haircut?” And then it dawned on me, “I was upset for two reasons. The first reason, I had not to be told beforehand that my regular groomer wasn’t doing his hair. I wouldn’t have left him. But the biggest reason for my angst was due to the fact my dog cannot fend for himself. He has no voice to speak up and I must be his voice because I can and he can’t.
This reminded me of how I had to speak up for Popaw and Mom when they couldn’t speak up for themselves.
It was Thursday, April 18, the day after Popaw’s stroke. Mom and I had talked on the phone around 9:00 pm and she told me that she was going to ask Teresa, the night shift nurse, to call and ask the Elizabeth House to come to get Popaw on Friday, I was in total agreement, for two reasons, Popaw wasn’t getting any better and Mom wasn’t getting any rest. The sitter service was understaffed and we could not get any helpers to come sit with Popaw. Mom’s only reprieve on Thursday had been from 9 am- 2 pm and I could already see how detrimental it was becoming for her.
On Friday, the most horrible weather day of the year, she called around 9:30 am to inform me that the Chaplain, not a nurse, from Hospice, had come by to tell her that because Paopaw’s symptoms were being managed at The Bridge, there was no reason to move him to the Elizabeth House. “It’s for patients whose pain is uncontrollable or symptoms are indicating the end of life is near.”
Her response to him, “Okay. I understand.”
However, her voice to me was full of exhaustion, anxiousness and a desperate plea for help.
I couldn’t get there immediately because of weather but Terry and I had already decided that we would go spend the day with him and give her a break. We just had to wait out the weather.
I was in the process of blow drying my hair and it hit me hard. What could I do? Who do I know? Something has to be done!
I pranced in the kitchen and told Terry my frustrations. Explained my concern for Mom and her well being as much as getting Popaw in a peaceful, restful state. He was still agitated and they were not administering drugs on a regular basis, only PRN or “as needed”
Suddenly during my raging fury, I told Terry I was going to call our friend. He serves on the Hospice board and at least he could direct me in the right way.
I called him immediately and explained the situation. He told me to be patient and he would make a few phone calls and see who I needed to speak with. After a little while, as promised, he called me back. He had talked with a few people. They could see where Popaw had been under Hospice Care and graduated out but couldn’t see he had been taken back under their care.
After a few more phone calls it was confirmed that Popaw was under Hospice care.
The next thing I needed to do was talk to the Director of Nursing at The Bridge to have her make the call. Fortunately, we had just braved the crazy weather and arrived at The Bridge. So, I didn’t have to make a phone call, I could just speak with her, face to face.
As I sat and listened to her, I was appalled to learn that they had already called twice and asked Elizabeth House to take him. Their reasoning had been the same as with my with the exception that the Hospice nurse, who had assessed Popaw, on the day of his stroke, continued to state that his condition was being managed at The Bridge. Not only were they concerned about Popaw but they also expressed concern about my mother and her state of mind, as well as her need for help. However, with the new information provided by my friend, she made the call once again.
By the time I got to Popaw’s room the medication was wearing off and he kept trying to get out of bed. Fortunately, he was much weaker on Friday than Wednesday so it was easier to keep him contained.
Around 2:00 pm, Mom received a call from the Hospice nurse handling Popaw’s case. I could tell Mom didn’t know exactly what to say and finally, she said, ” You need to talk to my daughter.”
The words spilled out of her mouth and hit me like a ton of bricks. The progress I thought that had been made halted abruptly when I heard the exact same words as Mom heard earlier from the Chaplain. I had to take a deep breath and pause before I retaliated.
For the next thirty minutes or more, she got an earful. I was as cordial and as respectful as I could be but I realized I had to fight for what I thought was right, both for Popaw as well as Mom. My final words to her went something like this, ”I am not a trained medical professional but I have seen, witnessed and experienced death and I am telling you that Popaw is in his final stages of death. Furthermore, I would like to remind you that Hospice and Elizabeth House exists for patients as well as family members. If for no other consideration, my Mom needs the benefit of him being moved there for her peace of mind and rest.”
At the end of my rant, she assured me, ”I will take this into compliance and see what I can do.”
I went back to the room and was completely satisfied that something would happen, I just didn’t know what or how soon. I knew I had not allowed my emotions to get in the way of reason and to be honest, I was quite pleased with how I had handled the situation. I think I knew how proud Ned would’ve been and that what made me the happiest.
I sent Mom out with Terr to get a bite to eat. While they were gone, I was completely satisfied to sit alone in quietness with Popaw. He’d been given some more medicine and finally settled down again.
Mom’s phone rang and I knew it was the Hospice nurse. She called to inform me that Popaw would be transported to Elizabeth House at 6:00 pm and he would be in his room by 6:15.
My heart was full and my conscience was satisfied. I knew this was the right move for both Popaw and Mom. I knew he would never return to The Bridge.
Popaw only spoke a few words that day, but as they were in the process of transporting him, I leaned over the stretcher and said, ”Don’t worry, Popaw. We are taking you to Elizabeth House. They will take great care of you there and they will keep you at peace and rest.”
”Oh, well.” he said and it was well with his soul and mine, too!
There are times in life where we need to speak for those who cannot speak for themselves. We don’t have to be irrelevant or irrational, but sometimes we must be tenacious and persistent.
And by the way, my regular groomer did call back and offer to fix Sammy’s hair but unfortunately, any fix would’ve required more cutting and he had already been cut way too short in some places. I declined and thanked them for their offer and stated I would simply wait until it grows out and bring him for his next appointment. Unfortunately, I still look at him and wince but I know he’ll look better next time.